Paid Position Resume
Jan. 2007 - Dec. 2007
Information Clerk
Information Center, Associated Students CSU, Chico
- Routed calls to appropriate staff and departments
- Directed customers to appropriate
locations on campus
- Handled table reservations for student organizations and off-campus businesses
Advertising Coordinator
Videomaker Magazine
Nov. 2005 - Aug. 2006
- Updated media kit
- Maintained monthly reports and client records for department
- Assisted in selling booth spaces for 2006 Expo West
- Created monthly e-mails to cliens promoting each issue
- Managed monthly reader surveys
Accounting Assistant
Fit One Athletic Club
Aug. 2005-Nov. 2006
- Handled accounts receivable including all monthly billing and collection issues
- Created new system for collection issues
- Oversaw completion of a major software and hardware conversion, including the training of all staff members
- Oversaw member records including inputting, modifying and cancelling all memberships
- Prepared sales team commissions for payroll
- Reconciled cash drawer daily and reported number to supervisor
- Outsourced document destruction in order to ensure the proper disposal of sensitive documents, ensuring the confidentiality of members
Receptionist
Associated Pension Consultants
Jul. 2004-Aug. 2005
- Directed an average of 300 incoming calls per week on a seven line phone system
- Updated and maintained document storage and destruction schedule, including coordinated retrieval of off-site documents with third-party company
- Trained replacement once promoted
Data Entry Clerk I
- Prepared distribution packages and year-end reports for client retirement plans
- Contributed up to half of the department output
- Cross-trained positions to provide support for fellow staff
- Responsible for training new members of the department including assisting in training new supervisors
